Posted by: Frank | April 14, 2021

Frank blogged on April 14, 2021 at 01:50PM

I have a Logitech MX Keys keyboard and a MX Master 3 mouse that I use every day with my work Windows 10 PC. The PC has two USB ports, one USB 3 port on the left side and what I think is a USB 2 port on the right. In the left port is a dongle for my Jabra wireless headset, and in the right port I have a Logitech Unifying receiver for the keyboard and mouse. I have frustrating experiences with mouse that appears to be due to it frequently losing connectivity.

I’ve swapped the two devices between ports and that fixes the mouse issue, but then the headset loses connectivity, so I think that means there is some type of interference with the right USB port.

I have a USB-C hub and a there is a USB-C port with the computer, so I plugged in the hub and plugged the Logitech receiver to the hub but that didn’t fix the problem. I am now using an USB extension cable and the Logitech receiver plugged in to it. I don’t know why the hub didn’t work, it should have.

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