Posted by: Frank | July 30, 2020

What is a good NPS score?

I favorited the following in Pocket https://ift.tt/2XaqL9c via IFTTT

What is a good NPS score and why is it important? One bad customer experience won’t only make you lose one customer. If that customer shares their unpleasant experience with friends or colleagues, or with the entire world on social media, you could lose a good number of potential customers.

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