Posted by: Frank | July 30, 2020

What is a good NPS score?

I favorited the following in Pocket https://ift.tt/2XaqL9c via IFTTT

What is a good NPS score and why is it important? One bad customer experience won’t only make you lose one customer. If that customer shares their unpleasant experience with friends or colleagues, or with the entire world on social media, you could lose a good number of potential customers.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Categories

%d bloggers like this: